Privacy Policy

trusteddocks.com values the privacy of your personal information and your usage of our Service and Data. This Privacy Policy explains what information trusteddocks.com collects about you, and why and how it may be used.
This Privacy Policy is incorporated into the trusteddocks.com Terms of Service, and applies to the information obtained by us through your use of this website, the Service and other trusteddocks.com products and services. Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Information Collection

The mission of trusteddocks is to provide highly targeted Services to the world’s maritime professionals and marine enthusiasts. To achieve this mission trusteddocks.com makes features and functionality available through our website, including our mobile and other applications, API, premium services, and other information provided as part of the trusteddocks.com services (“Services”) to enable personalised access to our Data and networking features. Registering an account with trusteddocks.com is optional. By registering with trusteddocks.com, you voluntarily and willingly provides earoutes certain information, including personally identifiable information, which we collect in order to provide the Services. If you have any hesitation about providing information to us and/or having your information displayed on the trusteddocks  website or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a member of the trusteddocks.com services; and, if you are already a member, you should close your account.

A list of the Personal Information trusteddocks.com  may collect, and why we collect it, follows as soon as possible.

Login information

In order to become a Member of trusteddocks.com, you must provide us the following information to create an account:

Name
Company
Business e-mail address
Line of business
Position
Country
Password

Without this minimal amount of information, you cannot create a trusteddocks.com account. Like other passwords, you should choose one that is known only by yourself.

Profile information

During the Registration process you may provide additional information to your trusteddocks profile describing your Personal and Professional status in respect to the maritime industry. Providing additional information about yourself beyond what is minimally required at Registration is optional, but providing additional information enables you to benefit more from trusteddocks.com. Any information you provide at registration or in the Personal and Professional information sections may be used by trusteddocks.com as described in the User Agreement and this Privacy Policy, including for the purpose of connecting you to other maritime professionals, or for serving more relevant advertisements on trusteddocks.com.

Customer service and Sales

We collect information when you interact with trusteddocks.com Customer Service and Sales teams in order to accurately categorise and respond to your requests.

Use of the Services

We receive information when you interact with and use the trusteddocks.com  website, trusteddocks.com  mobile applications and API. For example, we may log activity, e.g. when you rate photos, click on ads, install a trusteddocks  mobile application etc. If you have given permission to the trusteddocks.com  mobile application to use your device’s location, we might also use this information for statistical purposes and to check you in a vessel or improve trusteddocks.com  tracking coverage.

Cookies

Like most websites, we use cookies and web log files to track site usage and trends, to improve the quality of our service, to customize your experience on trusteddocks , as well as to deliver trusteddocks.com  and third-party advertising to Users.

Cookies are small data files that a web site you visit may save on your hard drive. They usually include an anonymous unique identifier. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

You can remove or block cookies using the settings in your browser, but in some cases doing so may prevent trusteddocks.com  from fully functioning. One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your trusteddocks.com  account. The next time you visit the trusteddocks.com  website, the persistent cookie will allow us to recognize you as an existing Member so you will not need to log in before using the Services, to display the Live Map as you last configured it etc.

We also use Google Analytics to help us understand how users use our web site and our mobile applications. Google Analytics cookies do not provide trusteddocks  with any personally identifiable information. They can tell us things like how you arrived at the trusteddocks site, if you have visited the site before, how long you stay on the site, and which pages on the site you visited. They can also provide us with general information about where in the world a user may be located. This information helps us understand how people use our site and our products, and it gives us information about the kind of experience people have on our site and with our products, all of which helps us learn how to make the trusteddocks  experience even better.

Click here to learn more about Google Analytics and your privacy. To opt out of being tracked by Google Analytics when using our web-based products, click here.

We also use Google Analytics to help us understand how users use our web site and our mobile applications. Google Analytics cookies do not provide trusteddocks.com with any personally identifiable information. They can tell us things like how you arrived at the trusteddocks site, if you have visited the site before, how long you stay on the site, and which pages on the site you visited. They can also provide us with general information about where in the world a user may be located. This information helps us understand how people use our site and our products, and it gives us information about the kind of experience people have on our site and with our products, all of which helps us learn how to make the trusteddocks  experience even better.

Local Storage

In addition to cookies, we are utilizing browser local storage technology to store your preferences and make your user experience more consistent. Local storage is a persistent type of storage, that provides similar functionality to cookies, but its contents are not transmitted across the Internet, like cookies are.

Like cookies, you can control how local storage works on your browser settings on a global or website specific manner. Disabling the local storage functionality on your browser will result in loss of functionality of the map and other features of the website.

Social Media Features

Our website uses social media features (“Social Features”) provided by companies and services such as Facebook, Twitter and Google+ to enable you to share information via these channels. The Social Features are identified on our website by these companies’ respective logos. These cookies are owned and controlled by third parties, and therefore the third parties – and not trusteddocks.com – are responsible for their use. As such, we can’t guarantee that we have listed every cookie you might get from a third party since a third party could change these cookies at any time as their needs change.

When you visit a page on the trusteddocks website that contains Social Features, your browser establishes a direct connection to the applicable social network’s servers. The Social Features provide the social networks with the information that you have accessed on the trusteddocks website, and, if you are logged into the social network, your visit may be logged to your account on that service. For example, if you click the Facebook “Like” button, that information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into the social network, or click on a Social Feature on the trusteddocks site, there is still a possibility that a Social Feature can transmit your IP address to the social network.

Email communication

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. You may opt out of such communications at any time by clicking the “unsubscribe” link found within trusteddocks.com email updates.

Third parties

trusteddocks.com takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties, except as described in this policy. We will also not share other personal information not published to your profile or generated through engagement with other trusteddocks services without your explicit consent or to carry out your instructions (for example, to process payment information) unless, disclosure is reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or government agency; (4) respond to customer service or sales inquiries; or (5) protect the rights, property, or personal safety of trusteddocks.com, our Users or the public.

We may provide aggregated anonymous data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective advertisers on trusteddocks.

Member account

Upon finishing the registration process you will receive a confirmation e-mail with your chosen data at the e-mail address you provided.

Each user is personally and solely responsible for all actions and transactions made through his account. You are responsible for maintaining the confidentiality of your password and you should ensure that you exit properly from your account at the end of each session.

In case you notice any unauthorised use of your account or any other (real or potential) breach of security, you have to immediately notify the Website’s administrators. trusteddocks is under no circumstances liable for any loss or damages arising from your failure to comply with this term. trusteddocks maintains the right to delete an account, if violation of any of these Terms is proved.

Data Storage and Security

trusteddocks.com is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk. Once we receive your data transmission, we make all commercially reasonable efforts to ensure its security on our systems:

Your trusteddocks.com password is protected by encryption so that only you have access to it. Your personal information and data stored in our systems is protected by various physical, electronic and procedural safeguards. It is housed in a secure facility, and trusteddocks and our hosting partners restrict physical and network access to this facility to select trained staff. We regularly evaluate our technologies, facilities, procedures and potential risks to maintain the security and privacy of our users’ data.
Certain trusteddocks Services support the use of standard SSL encryption to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

Changes to this Privacy Policy

As trusteddocks.com evolves, we may need to update this Policy to keep pace with changes in the Service and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy.

We will post any revisions to this Policy, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your trusteddocks.com Service account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your account before the new Policy becomes effective.

How to contact us

trusteddocks.com welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by submitting a request here or postal mail at: trusteddocks.com Gmbh, Schwanenwik 24, 22087 Hamburg, Germany

You have the right to delete, reform, modify and update your Data. You can at any time deactivate your account by submitting a request here. You may contact us at the above address for any other information or objection you may have on data processing.