Terms of Service

By using the trusteddocks.com website, our mobile applications, API, premium services, or other information provided as part of the trusteddocks services (collectively “trusteddocks” or the “Service”), you are entering into a legally binding agreement with trusteddocks GmbH, Hamburg, Germany, based on the terms below, the trusteddocks Privacy Policy and the trusteddocks User Agreement (collectively referred to as the “Terms”) and become a trusteddocks user (“User”).
If you do not agree to these Terms, you do not have the right to access or use our Service. If you do use our Service, your use shall be deemed to confirm your acceptance of the Terms and your agreement to be a party to this binding contract.


The Website provides information about current geographical positions and distances of ports, shipyards, airports, hotels as well as other related information, whenever available, such as ships’ details, tide information, estimated time of arrival, photographs, port traffic statistics, weather conditions, points of interest, etc.

Use of Services – Registration

Registered users of the Website are able to use certain extra Services and can access extra Data, according to their Plan specifications. During registration you will be asked to provide your name, surname and e-mail address. In order to use SMS-alert Service, you also have to provide a valid mobile phone number, to which the notifications will be sent. Any information or mobile phone number provided during the process of registration is deemed to be of your own exclusive property or in your legitimate possession or use.

Protection of Confidential Information

Upon finishing the registration process, you will receive a confirmation e-mail with your chosen data at the e-mail address you provided.

Each user is personally and solely responsible for all actions and transactions made through his account. You are responsible for maintaining the confidentiality of your password and you shall ensure that you exit properly from your account at the end of each session.

In case you notice any unauthorized use of your account or any other (real or potential) breach of security, you shall immediately notify the Website’s administrators. trusteddocks is under no circumstances liable for any loss or damages arising from your failure to comply with this term. trusteddocks maintains the right to delete an account, if violation of any of these Terms is proved.

Personal Data

trusteddocks.com keeps a File of Personal Data of its registered users, which is handled as described in our Privacy Policy and the Data Processing Agreement. The purposes of this collection and handling is also described in the Privacy Policy. By accepting these Terms of Use and our Privacy Policy you also allow trusteddocks.com to process your Personal Data according to the Data Processing Agreement and Privacy Policy.

Trademarks and Intellectual Property Rights

trusteddocks.com, as a work of Intellectual Property is protected by German Law including the European Law (the latter insofar as German law does not have priority) provided for the protection of Intellectual Property Rights.

The Provider and his partners maintain or legally possess the exclusive Intellectual Property Rights upon design, source code and the whole content of the Website (including pictures, graphics, photos, designs, texts, articles, scientific presentations and the services provided by the Website), except where explicitly stated otherwise (e.g. photographs uploaded by third parties). Violation by any means of these rights will draw the subsequent penalties and liability defined by the applicable law. Indicatively, and non-exclusively, copying, downloading, modifying, publishing, distributing by any means of the Website’s content without prior written permit of the Provider is prohibited. Furthermore copying, modifying, decompiling or by any means unauthorized use of the Website’s software is prohibited.

“trusteddocks.com” trademark and all trademarks appearing on the Website are property of the Provider and/or third parties, companies/ respective owners and are protected by European trademark laws, as well as by international treaties and conventions. Use of these trademarks is by all means prohibited.

The Provider shall honour and refrain from using or referring to the trademarks or trade names owned or generally used by Client or any company belonging to Client group in connection with the activities of the Supplier with third parties. It is clarified that a permitted use by trusteddocks is the display of the Client’s trademarks or trade names on the website which the Client has uploaded to the website or has allowed or even instructed trusteddocks to upload to the website in order for the Client to use the services there. Same applies to use of the trademarks and trademarks of the Client in accordance with this Agreement and its appendixes. Furthermore, it does not constitute an act of infringement by trusteddocks if another user illegally downloads the Client’s trademarks or trade names from the website or otherwise makes them available for use. However, trusteddocks is obligated in such a case to assign its own defensive claims against this other user to the Client upon request and to provide the Client with the information necessary to pursue the claims, provided that trusteddocks is not in breach of its own obligations in doing so.

Users Obligations

In the event of breach of any of these Terms, trusteddocks administrators maintain the right, according to their judgment, either to remove the illegal or offensive content or to immediately delete the account of the user who misuses the Service or to restrict the user’s access to some of the Website’s services.

Paid Services

Any service purchase from this website is ruled according the User Agreement along with these present Terms of Service.


trusteddocks.com is not responsible for communication between user and third service providers being advertised on the Website nor for any commercial transaction that may arise from this communication.

Exclusion of Liability

trusteddocks does not guarantee the correctness, validity or scientific accuracy of the information contained on the Website, provided in any possible form, such as images, video, text, graphics etc. The information provided should under no circumstances be regarded as advise, suggestion or incitement for a certain act. Any actions undertaken by users based on the information provided on the Website do not create any liability of the Provider.

The collected and published information may contain errors or can be inaccurate. Any potential routes or assistance on routing on trusteddocks.com are calculated based on a graph network which is build up on different kind of data source that also can contain wrong information. DON’T USE trusteddocks FOR NAVIGATION. Furthermore, coordinates for ports, shipyards or traffic separation zones can be old or inaccurate and or incomplete. Data is provided for informational reasons only and is not related by any means to the safety of navigation.

Consequently, the Provider, the administrators of trusteddocks Services and their partners cannot provide any type of guarantee neither are responsible for the correctness, validity, thoroughness and accuracy of that information published, nor for the suitability of their usage for purposes other than informational only.

Due to the nature and to the extent of information provided through the Internet, under any circumstances, negligence included, the Provider will not be held liable for any kind of damages you may suffer from the use or visit of the Website, services, choices and content of trusteddocks. You visit the above content and services at your own initiative and risk.

Lack of Guarantee

The contents, services and software of trusteddocks.com are provided on an “as is” and “as available” basis with no explicit, or presumed in any way, guarantees concerning the Website’s marketability, non-infringement or suitability for a particular purpose.

The Provider shall defend, hold harmless and indemnify companies belonging to Client group from any and all claims made against any company belonging to Client group arising out of infringement of Intellectual Property Rights of third party users of the contents and services of the website of trusteddocks.com. However, this only applies on condition that the Client has complied with the obligations arising from this Agreement and its appendices and has not itself provided an accusable cause for the infringement of third-party intellectual property

trusteddocks offers no guarantee that the pages, services, functions, choices and content of the Website will be provided without interruption or without errors or that mistakes will be corrected. trusteddocks does not guarantee that the Website or the servers through which they become available to users do not contain viruses or other harmful components, although we make every effort to ensure it.

In no case will the Provider, the persons associated to him or the administrators of trusteddocks Services be liable to you or any other person or entity for any indirect, incidental, special, punitive or consequential damages or loss of profit or revenue caused by the use of the Website. Neither Party shall be liable for any indirect or consequential damages and/or losses resulting from the performance of its obligations under any terms and conditions agreed upon between the Parties.

The aforementioned limitations of liability shall not be applicable where (and to the extent that) the damages result from wilful misconduct or gross negligence.


trusteddocks may include links that lead to other websites, which are controlled by third parties. Under no circumstances will trusteddocks .com be liable for their content, or for any financial or other type of loss or damage the user or Client that follows those links sustains. In no case does trusteddocks .com guarantee that these links will be temporarily or constantly active. Furthermore, the external links cited are indicative and not exclusive or restrictive. trusteddocks .com reserves the right to remove or add links without any warning to any party and to change the contents of the Website at any time.

Your using of trusteddocks .com signifies your understanding and acceptance of the fact that the Provider is in no case responsible for the content of the hyperlinks cited in the Website, for the products/services being offered there and for the advertisements they contain.

Applicable Law/Competent Courts

The present Terms of Use, as well as any modification or alteration on them are subject to German Law including the European Law (the latter insofar as German law does not have priority). All the above-mentioned terms are considered as essential. Should any of the terms be or become against the law, it is or becomes inactive and is removed from the present text without affecting in any way the validity of the other terms. In place of the ineffective and removed term, the parties undertake to agree on a new effective term that comes as close as possible to the desired content of the ineffective term.

All disputes arising out of or in connection with any agreement between Client and the Provider shall be finally settled by the ordinary courts of Hamburg.

If you disagree with the present Terms of Use you are not allowed to use the Website’s Services.

Changes to the Terms

trusteddocks.com reserves the right to update and change the Terms of Service from time to time and without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.